Activated Respite: COVID-19 Isolation

• Motel room provided for those who are unable to isolate due to currently sheltering in group environments, such as congregate shelters or encampments
• Double-occupancy rooms (most likely 1 roommate)
• Meals provided
• Low-acuity health monitoring and support for COVID-19 symptoms
• Limited day-time on-site integrated health support provided by the Coalition
• 24/7 on-site operational support provided by Salvation Army and safety staff
• Length of stay is determined by CDC Isolation Guidelines and health care staff expertise, and is only related to COVID symptoms or status
• This is a voluntary program; clients may decline admission or leave mid-program. Please inform your client/patient they will have difficulty accessing any homeless services for a 10-day period, including food and shelter resources with a COVID-19 positive test.

Activated Respite does not provide services for the following:

• Repeat Positives (within 90 days)
• Traditional or Medical Respite, that referral form is located here:  
• Quarantine (Close Contacts, Cold Symptoms)
• High-Acuity Clients who are not safe living independently in a motel setting.

To be eligible for admission, a client or patient must:

• Currently experiencing homelessness and unable to isolate
• Reside in Denver County, or is referred by a service provider/hospital partner in Denver County or has a contract with Denver County
• Has documentation of either new or worsened symptoms of COVID-19 within the last 2 weeks OR has a positive test result within the last 10 days
• Independent with ADLS (able to remain safe alone and get around on their own) and able to ask for help if needed
• Able to self-administer all medications
• Medically stable and have low acuity needs

The Activated Respite Referral Form is available HERE 

• Referrals are processed seven days a week from 8:00am – 8:00pm by Integrated Health Care team member
• For referrals submitted after 5:00 PM on weekdays, and any time on weekends, call the CCH Patient Assistance Line 303-312-9800 after submitting referral form
• Assessment of COVID-19 symptoms or test results, as well as client/patient safety criteria are considered for admission
• Client/patient’s verbal consent required

HOSPITAL PARTNERS
Quick Discharge & Referral Planning Checklist:

• Patient must have a COVID-19 test performed and positive or pending.
• Oxygen must be coordinated by hospitals before discharge.
• Patient must have all mediations sent with them, including a 48-hours supply filled by hospital resource/pharmacy.
• No high-acuity medical care, high-acuity behavioral/psych concerns, or active/impending substance withdrawal

For detailed information, refer to the Hospital and Testing Site Protocol for Activated Respite Referrals Guide for details HERE.

Note: If the patient is determined to be unsafe for low acuity respite in a motel room, the patient will be transported back to the sending facility.

SHELTER PARTNERS
Shelter Service Provider Planning:

• Encourage mask wearing for both client & staff
• Wash your hands and wear gloves if available when assisting client or their belongings
• Have the client isolate in a separate room if available, or at least social distance 6-12 feet away from others while waiting for transportation
• Activated Respite team will support transportation coordination; please do not arrange for your own staff or a taxi to transport client without proper personal protective equipment

For detailed information, refer to the Homeless Service Providers Activated Respite Referral Guide available HERE. 

Note: If the patient is determined to be unsafe for low acuity respite in a motel room, the recommendation from the integrated health team may be to send the client to the hospital.