Colorado Coalition for the Homeless

Q & A

1. What is your hiring process?
2. Why has no one responded to my cover letter and résumé?
3. Do you accept walk-in applications?
4. Who should I call to follow-up on my cover letter and résumé?
5. What are your benefits ?
6. Can I still apply if there’s not a job vacancy that interests me?
7. What should I do if I need to resend an updated version of my résumé?
8. If I’m interested in more than one job, do I have to apply to each one?
9. How long do you keep applications on file ?
10. What background checks do you do?
11. Do you conduct pre-employment drug tests?
12. What is your non-discrimination policy?
13. What do I do if I’m interested in volunteering?
14. Can current or former Coalition clients, patients, consumers and/or residents apply for jobs?
15. What if I have a question not answered here?
    
    
    1. What is your hiring process?
    
    Each job posting should provide a brief explanation of the hiring process for that vacancy. Due to the large volume of inquiries, hiring managers will typically contact only those applicants deemed eligible for further consideration.
    
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    2. Why has no one responded to my cover letter and résumé?
    
    There are four possible reasons why you have not been contacted for further consideration:
    1. You did not follow the application instructions.
    2. The hiring manager has received a large number of applications and has not had time to consider them all.
    3. The hiring manager has reviewed your qualifications and decided not to advance you to the next step in the process.
    4. The vacancy was filled or closed prior to receipt of your cover letter and résumé, and HR has not yet removed the posting from the website.
    
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    3. Do you accept walk-in applications?
    
    Of course. Job seekers may visit a location to drop-off their cover letter and résumé. However, to ensure fair consideration of all applicants, HR staff and/or hiring managers are not usually able to meet with applicants at the time of walk-in.
    
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    4. Who should I call to follow-up on my cover letter and résumé?
    
    We regret that we lack the staffing resources to respond to telephone inquiries, including calls to follow-up on a previously sent application. Please follow the application instructions provided in the job posting to ensure receipt of your cover letter and résumé.
    
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    5. What are your benefits? 
              
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    6. Can I still apply if there’s not a current job vacancy that interests me?
    
    You may send general inquiries to careers@coloradocoalition.org. In the subject line of your e-mail, write “General Inquiry.” In your cover letter, describe positions that may interest you. Due to a lack of staffing resources, we cannot guarantee that a hiring manager will automatically consider your general inquiry. Therefore, we recommend you check our jobs page frequently and apply accordingly.
    
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    7. What should I do if I need to resend an updated version of my résumé?
    
    Please send a complete and updated résumé when you initially apply. However, if you must resend an updated version, explain in your e-mail that your previous résumé should be disregarded and replaced with the updated version. Otherwise, the recipient may assume you are just resending the same résumé again.
    
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    8. If I’m interested in more than one job, do I have to apply to each one?
    
    Yes. You should apply to each job that interests you. Each hiring manager separately determines whether your application will be considered further. If you’re contacted for an interview, be sure to inform the interviewer about other Coalition jobs for which you’ve applied.
    
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    9. For how long do you keep applications on-file?
    
    We keep applications on-file for one year. However, we may not automatically reconsider a previously received applications for every new job vacancy. Therefore, you should check the list of available jobs frequently and apply accordingly. If you’re contacted for an interview, be sure to inform the interviewer about other Coalition jobs for which you’ve applied.
    
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    10. What background checks do you do?
    
    If you are considered for hire, the hiring manager will ask you to complete a Background Check Authorization. If the job requires driving, you also complete a Motor Vehicle Record Check. Background checks typically include a criminal convictions review, as well as verification of work-related credentials, education, work history and social security number. The Coalition does not conduct consumer credit checks. A criminal conviction history is not necessarily a bar to employment.
    
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    11. Do you conduct pre-employment drug tests?
    
    No. The Coalition only conducts drug/alcohol screenings based on reasonable suspicion that an employee is under the influence of alcohol or a controlled substance while working.
    
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    12. What is your non-discrimination policy? 
    
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    13. What do I do if I’m interested in volunteering?
    
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    14. Can current or former Coalition clients, patients, consumers and/or residents apply for jobs?
    
    Absolutely. However, due to matters of confidentiality, we may be unable to consider current and/or former consumers in the exact same program where they received services.
    
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    15. What if I have a question not answered here?
    
    E-mail your question to careers@coloradocoalition.org. In the subject line of your e-mail, you must write “Question” to ensure that your question is received.
    
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